運送政策

【配送業者】
ヤマト運輸

【お届け日数】
原則として、7日以内に発送させて頂きます。年末年始・夏季・土日祝などは、場合により商品の発送が遅れることもございます。予約商品は「入荷次第」の発送となります。

【送料】
ご注文1回につき、1カ所へのお届けとします。複数の配送先へお届けをご希望の場はその都度ご注文ください。

【配送日時指定について】
申し訳ございませんが、お届け日時の指定はできません。商品の準備ができ次第、順次お届けいたします。

【お届け先がご不在の場合】
お届け先がご不在の場合は、運送業者がご不在票を投函し、お届け先様からのご連絡をいただいて対応致します。基本的にご不在票の投函後7日間を経過しても、お届け先がご不在の場合は、商品を出荷元まで戻させていただきます。商品をお届けできず返送された際、再配達の送料をお客様にご負担いただくことになりますのでご了承ください。

【関税・輸入税について】
台湾を含む海外へのお届けの場合、現地の税関により関税・輸入税・手数料が発生する場合があります。これらの費用はすべて購入者様のご負担となります（FOB条件）。商品価格および送料には含まれておりません。関税のお支払いは商品受け取り時に必要となります。通関手続きによる遅延については、当店では責任を負いかねますのでご了承ください。

【Shipping Policy】

Shipping Carrier
International shipments are delivered via EMS (Express Mail Service) through Japan Post.

Processing Time
Orders are typically shipped within 7 business days. Please note that shipments may be delayed during peak periods such as New Year holidays, summer holidays, and weekends/public holidays. Pre-order items will be shipped upon arrival in stock.

Shipping Rates
One shipment per order to one address. If you wish to ship to multiple addresses, please place separate orders.

Delivery Date & Time
We are unable to accommodate requests for specific delivery dates or times. Orders will be shipped as soon as they are ready.

Estimated Delivery Time
EMS shipments to the United States typically arrive within 5–10 business days after dispatch, though delivery times may vary due to customs clearance and other factors.

If You Are Not Home at Delivery
If you are unavailable at the time of delivery, USPS will hold your package for approximately 5 days. Please track your shipment via the Japan Post tracking website (www.post.japanpost.jp/int/en/) or the USPS tracking website (www.usps.com) using your tracking number, and contact USPS to arrange redelivery as soon as possible. If the package is not collected within the holding period, it may be returned to us. In the event of a return, any redelivery shipping costs will be the responsibility of the customer.



Customs & Import Duties
All international orders, including shipments to Taiwan, may be subject to customs duties, import taxes, and fees imposed by the destination country's local authorities. These charges are the sole responsibility of the buyer (FOB terms) and are not included in the product price or shipping cost. Payment of these charges is required upon delivery. We are not responsible for any delays caused by customs clearance procedures.