International shipping is now available at the dip online shop.
We currently ship to Hong Kong, Taiwan, and Singapore.
If you would like your order shipped to a country or region other than those listed above, please contact us via the CONTACT page of our online shop. We will check the destination and conditions and get back to you individually.
International Shipping Information
Shipping method
All orders are shipped via Japan Post EMS (Express Mail Service).
Dispatch time
Orders are usually dispatched within 7 business days after your order is confirmed.
Delivery estimate
Your order is expected to arrive within 5–14 business days after dispatch.
*Delivery may be delayed due to customs procedures or shipping conditions.
Shipping fee
Shipping is calculated automatically at checkout based on the destination country or region and the weight of your parcel.
Delivery address
Each order can be delivered to a single address.
Delivery date and time
We are unable to accept requests for specific delivery dates or times.
Customs duties and import taxes
Customs duties, import taxes, and other fees may be charged by your local customs authority when you receive your order. These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Delivery may take longer than usual depending on customs procedures. Thank you for your understanding.
Please note that no customs duties apply to shipments to Hong Kong.
For more details on customs duties and import taxes in each country, please also check the websites of the Customs Administration, Ministry of Finance (Taiwan) and Singapore Customs.
